Work History
May 2020 - Current
Lead Bank Teller
PNC Bank
Managed daily bank operations, supervised the teller line, ensured scheduling and KPIs were met, handled client accounts, promoted bank products, maintained confidentiality, and kept the branch running efficiently through supply management and organized filing systems.
OCT 2018 - APR 2020
Executive Assistant
maintained smooth operations by overseeing sales, shipping, inventory management, scheduling appointments, resolving inquiries, organizing records efficiently, and conducting customer consultations to build a loyal customer community.
NOV 2015 - OCT 2017
Remote Client Account Manager
Sitel Group
Built and maintained long-term client relationships, ensured high client satisfaction, and efficiently handled inbound client communications.
FEB 2014 - JUL 2015
Assistant Manager
Kids on Broadway
Managed general operations, opened and closed the facility, facilitated the hiring process including background checks and onboarding, and filled in as a caretaker when employees were absent.
Education
2023 - 2024
BSBA, Finance
Southern New Hampshire University
2009 - 2011
Associate’s Degree in Science
Coastal Carolina Community College
Recommendations
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